Frequently Asked Questions

Find out everything you need to know about Tipsoi’s advanced biometric solutions, from our founding story to implementation details. Get answers to common questions about our technology, security measures, and industry-specific applications.

Tipsoi is an innovative technology company founded by Inovace Technologies Ltd., specializing in advanced biometric devices and comprehensive HR management solutions. Tipsoi offers cutting-edge facial recognition, fingerprint scanning, and RFID devices designed to transform workforce management and access control globally.

Tipsoi is an IoT-backed workforce management solution that is designed to optimize attendance tracking, employee management and access control solutions through advanced biometric devices and software.

Key Technologies of Tipsoi

  • AI-powered facial recognition
  • Real-time cloud integration
  • Multi-authentication options
  • Infrared and RGB camera technology
  • Diverse options for customization

Tipsoi was founded in 2016 by a group of visionary engineers from BUET (Bangladesh University of Engineering and Technology)

These founders combined their expertise in electrical, electronic, and computer engineering to establish Tipsoi with the vision of revolutionizing biometric identification through advanced facial recognition technology. The company has since grown to become a leading provider of facial recognition devices and integrated software solutions.

Tipsoi is headquartered at:

Level-4, H-18, Kazi Nazrul Islam Avenue
Dhaka 1205, Bangladesh

Here is Google Map Direction to Tipsoi headquarter.

Tipsoi serves a diverse range of industries with its biometric devices and software solutions:

Core Industries

  • Corporate Sector
  • Manufacturing & Logistics
  • Healthcare
  • Education
  • Government & Public Sector
  • Retail
  • Financial Services
  • Agriculture
  • Construction & Engineering
  • Entertainment
  • Hospitality
Key Applications by Sector

Corporate & Enterprise

  • Large enterprises
  • Multinational corporations
  • Small & medium-sized businesses

Manufacturing

  • Factories & production facilities
  • Industrial plants
  • Assembly lines

Healthcare

  • Hospitals
  • Clinics
  • Healthcare networks

Education

  • Universities & colleges
  • Schools
  • Training institutes

Retail & Service

  1. Chain stores
  2. Shopping centers
  3. Beauty & grooming establishments

Each industry benefits from Tipsoi’s tailored solutions for attendance tracking, access control, and workforce management, with specific features designed to meet their unique operational requirements.

Tipsoi devices combine advanced AI facial recognition algorithms with dual-camera technology (infrared and RGB) to ensure precise identification in varying conditions. The system’s core architecture processes up to 30 faces per minute with 99.99% accuracy, powered by cloud-based machine learning capabilities. This sophisticated infrastructure supports real-time data processing, multi-authentication protocols, and seamless integration through various connectivity options, making Tipsoi a pioneer in indigenous biometric solutions.

Tipsoi provides comprehensive implementation support through their customer experience team:

Onboarding Process

  • Data preparation and structuring assistance
  • Stakeholder orientation meetings
  • Streamlined implementation wizards
  • Self-explanatory workflows

Training & Support

  • Guided one-on-one training sessions
  • On-site installation services
  • User manual access
  • 24/7 technical support (package dependent)

Customer Success

  • Dedicated account managers
  • Experience helping 3000+ organizations
  • Multiple support channels: email, live chat, phone
  • Regular system health checks (premium packages)

Tipsoi devices support:

    • LAN
    • WiFi
    • Mobile Data
    • Cloud Integration
    • API/SDK for custom integrations

Yes, our devices are designed for seamless integration with most HR management software, attendance tracking systems, and payroll platforms.

Tipsoi implements comprehensive security measures to protect sensitive data through end-to-end encryption and robust authentication protocols. The system maintains detailed audit trails of all access events, automatically purges visitor data after specified retention periods (reducing breach risks by up to 80%), and ensures compliance with privacy regulations such as GDPR. 

With built-in data protection features and secure cloud storage, Tipsoi safeguards information from unauthorized access while providing real-time monitoring capabilities that enable quick response to potential security threats. The system’s multi-layer authentication protocols and encrypted cloud communication features ensure that all data transfers remain secure, protecting organizations from operational disruptions and potential financial losses.

  • End-to-end encryption
  • Compliance with international data protection standards
  • Secure cloud storage
  • Regular security updates
  • Multi-layer authentication protocols

Yes, all Tipsoi devices and software solutions are fully compliant with GDPR and other international data protection regulations.

Tipsoi offers comprehensive software solutions including:

    • HR Management System
    • Attendance Tracking Software
    • Shift Management Tools
    • Leave Management Applications
    • Real-time Reporting Dashboard
    • Visitor Management Software
    • Parking Management Software
    • Access Control Software

No. Tipsoi devices are designed with user-friendly interfaces. We provide comprehensive onboarding support and training materials for smooth implementation.

Tipsoi devices are engineered to function efficiently between 0°C to 45°C, making them suitable for diverse environmental conditions.

Most Tipsoi biometric devices comes with built-in battery, which provides battery backup of 4-6 hours, with options for continuous power supply through direct electrical connection.

Absolutely. Our devices and software are designed to be highly scalable, accommodating organizations from 10 to 10,000+ employees.

Yes, Tipsoi provides tailored solutions for various sectors including healthcare, education, manufacturing, retail, and government institutions.

Tipsoi is highly focused on customer satisfaction. If you are a client of Tipsoi, you’ll get:

  • 24/7 Technical Support
  • Remote Troubleshooting
  • On-site Support
  • Regular Software Updates
  • Comprehensive Documentation
  • Biometric devices, softwares customization according to your company growth

Typical Tipsoi biometric device implementation ranges from 1-3 weeks, depending on organizational complexity and customization requirements. 

Tipsoi biometric devices are ISO 9001:2015 certified and comply with international quality and security standards.

Still Have Questions?